oolstopia – Terms & Conditions

Welcome to Toolstopia! These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of products through our online store.

By accessing this website and/or purchasing from us, you agree to be bound by the following terms. Please read them carefully.

1. General Information

This website is operated by Toolstopia, based in Nairobi, Kenya.

By using our site, you confirm that you are at least the age of majority in your jurisdiction.

2. Products and Pricing

  • All products listed on our website are subject to availability.

  • Toolstopia reserves the right to update product prices, descriptions, and availability at any time without prior notice.

  • All prices are listed in Kenyan Shillings (KES) and do not include applicable taxes or shipping fees unless otherwise stated.

3. Orders and Payment

  • By placing an order, you confirm that all information provided is accurate and complete.

  • We accept multiple payment methods, including mobile money (M-Pesa), bank transfer, debit/credit card, and cash on delivery (COD).

  • Toolstopia reserves the right to refuse or cancel any order at our discretion.

4. Shipping and Delivery

  • Orders are typically processed and dispatched within 2 business days.

  • Delivery timelines vary depending on your location and the courier service.

  • Shipping costs and estimated delivery times will be displayed during checkout.

5. Returns and Refunds

  • We accept returns within 7 days of delivery, subject to our [Return Policy].

  • Returned items must be unused, in their original packaging, and accompanied by a valid proof of purchase.

  • Certain items may not be eligible for return (e.g., clearance items, special orders).

  • Refunds will be processed once returned items are received and inspected.

6. Intellectual Property

All content on this website—including text, images, graphics, and logos—is the property of Toolstopia and protected by copyright and intellectual property laws.

You may not copy, reproduce, or use our content without prior written consent.

7. Limitation of Liability

Toolstopia is not liable for any direct, indirect, or consequential damages resulting from the use of our website, products, or services.

Our maximum liability is limited to the amount paid for the product in question.

8. Privacy Policy

Your privacy matters to us. Please review our [Privacy Policy] to understand how we collect, use, and safeguard your personal information.

9. Changes to Terms

Toolstopia reserves the right to update or revise these Terms and Conditions at any time. Updates will be posted on this page with a new effective date.

10. Contact Us

For questions or concerns about these Terms and Conditions, please reach us at:
📧 info@toolstopia.co.ke
📞 0719 261277